About AppLogic Networks AppLogic Networks, the App QoE company, helps network service providers deliver the highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize, and monetize OTT application traffic through networks. With contextual machine learning-based insights and real-time actions, AppLogic Networks has become a global leader in Application Quality of Experience (QoE). Join our innovative team and contribute to delivering superior App QoE. Responsibilities - Collaborate with Customer Network Operations for deployment, maintenance, and operational tasks. - Diagnose equipment failures and recommend configuration changes. - Install software updates and perform proactive health monitoring of systems. - Analyze and troubleshoot critical application traffic using essential software tools. - Lead discussions with other departments to resolve and prevent issues. - Manage cases, escalate issues as needed, and ensure resolution. - Provide support and mentorship to less experienced team members. Required Qualifications / Knowledge and Skills - Strong knowledge of Unix-based OS such as Linux, FreeBSD. - Experience with network equipment from Cisco, Juniper, etc. - Proven experience with virtualization (VMware, KVM), OpenStack, and automation tools like Ansible. - Familiarity with cloud architectures (AWS, Google Cloud), containers, and orchestration tools (Kubernetes, Docker). - Understanding of NFV concepts, networking protocols, and end-to-end network call flows. - Experience with packet-level debugging tools like Wireshark, tcpdump. Desired Skills - Programming/scripting experience (Java, Python, Perl, C/C++). - Knowledge of web technologies and application concepts (VoIP, RTSP). - Experience with web applications, data modeling, and SQL databases. Work Experience, Education, and Certifications - Bachelor's degree in Computer Science, Engineering, or related STEM field. - Minimum of 5 years of relevant experience. Work Conditions - Occasional extended hours and split shifts. - Fast-paced office environment and occasional travel. #J-18808-Ljbffr