We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 7,400 CI&Ters; worldwide, we have built partnerships with more than 1,000 clients over 30 years. Artificial Intelligence is our reality. General Description: We are looking for a Senior UX Researcher with experience working in multicultural teams and fluency in English and Spanish. This is a temporary position within the CI&T; team, contracted for approximately 3 months. The ideal candidate will have extensive experience in user research and data analytics, with the ability to connect research to strategic insights. You will uncover user needs through research, collaborate with cross-functional teams to ensure product alignment with user needs and business goals, and conduct usability studies. Responsibilities: 1. Conduct qualitative research methods (e.g., user interviews, usability testing) to gather insights on user behaviors and preferences. 2. Utilize quantitative research methods (e.g., surveys, analytics data) to analyze user interactions and trends, translating findings into actionable strategies. 3. Present research findings and strategic recommendations clearly to stakeholders. 4. Collaborate with product managers, designers, and stakeholders to incorporate user insights into product strategies and roadmaps. 5. Develop journey maps and experience frameworks to guide team efforts. 6. Stay updated on industry trends, emerging technologies, and best practices in digital marketing and UX research. 7. Promote a user-centered culture by communicating research findings effectively. Requirements: - Strong experience in relevant industry work, guiding clients, projects, and teams. - Bachelor’s degree in UX Design, Human-Computer Interaction, Psychology, or a related field. - Expertise in Spanish and advanced/fluent English skills. - Proficiency in testing tools (e.g., Maze) and repository tools (e.g., Notion). - Ability to create impactful, well-structured presentations with storytelling skills. Desired Skills: - Lived experience in Mexico is a plus. - Excellent analytical and critical thinking skills. - Experience with data analysis and collaboration with data teams to identify trends. - Familiarity with design and prototyping tools (e.g., Figma, Adobe XD, Sketch). - Strong project management skills and ability to handle multiple initiatives. - Effective communication of research results. - Experience with remote testing tools. - Creative problem-solving and a positive attitude. - Ability to facilitate workshops and communicate research insights into strategy. - Excellent time-management skills. If interested, apply and good luck! #LI-JM2 We value diversity and foster an inclusive, safe work environment. We encourage applications from diverse and underrepresented groups. #J-18808-Ljbffr