The goal of this role is to create world-class connected experiences by inspiring, educating, and supporting customers throughout their digital journey. The CDX Marketplace unit owns the global SAP Store portfolio growth strategy and the harmonization of SAP and partner solutions. Responsibilities - This role involves supporting the e-commerce business at SAP by operationalizing, troubleshooting, testing, and improving product publishing functions. - Understanding and striving for compelling user experiences, making changes to product configurations based on business needs, performing end-to-end testing on products before they become available for sale, and reporting issues found to the IT organization. - Creating new processes and improving existing ones to gain operational efficiency, participating in pilot projects with internal experts to create AI agents which can help automate our processes. - Training and optimizing robotics process automation to reduce manual work, leading projects from conception to delivery leveraging internal resources. Requirements - Must be a recent university graduate from Information Technology, Business, Marketing, or Communications. - Experience working as a systems analyst, systems engineer, or consulting experience in a top firm or process optimization roles. - Familiarity with SAP Commerce Cloud or other e-commerce platforms, CRM technology, order-to-cash processes, middleware, and fulfillment processes. - Familiarity with web publishing on content management systems, experience with data and analytics with ability to capture and document requirements. - Strong content marketing skills with knowledge of digital marketing principles, good understanding of e-commerce platforms with a high aptitude to learn about complex systems.