Job Summary: We're seeking an experienced Technical Support Analyst to join our team at GroupCOS. In this vital role, you'll be responsible for providing expert technical assistance and support to our customers. Key Accountabilities: - Deliver high-quality technical support via multiple channels - Develop and maintain strong relationships with internal stakeholders - Stay up-to-date with industry trends and best practices Requirements: - Bachelor's degree in Computer Science or related field - Minimum 1 year of experience in Help Desk or IT Support - Exceptional communication and interpersonal skills Perks and Benefits: Our company provides a comprehensive compensation package, including a competitive salary, commissions, and additional benefits such as Laika Membership and entertainment options like Netflix or Spotify after one month of employment.