Job Location: LATAM (Remote role with travel required for this role) Domain: Switch / Payment Job Description: Requirement gathering from internal / external stakeholders. Gap analysis and solution design. Project and resource planning and tracking of deliverables. Chalking out mitigation plans in case of any hurdles. Review of deliverables to ensure security compliance. Provide mentorship and coaching for team managers / leads and assist them in their deliverables. Manage customer relationships for business-critical projects. Work towards improving the entire project delivery cycle, provide / implement ideas for automation and increasing throughput of the team. Implementation of project plans within preset budgets and deadlines. Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget. Successfully manage the relationship with the client and all stakeholders. Establish and maintain relationships with third parties/vendors. Recognize and solve potential problems/risks and evaluate project/program effectiveness. Point of contact for sales team from a technological point of view during the sales process. Support in communicating with the technical teams on the customer’s side. Communicate internally with the India / Munich teams on customer requirements, changes to agreed scope, specs, etc. Handle technical issues / queries raised by the customer after looking at the system (on specific technical issues raised by the customer). Candidate Profile: Minimum 9 to 15 years of experience in handling a techno-functional role. Solid technical background with understanding and/or hands-on experience in EFT Switch/ATM. Functional knowledge and exposure in Acquiring/Debit Card/POS Acquiring. Knowledge of the card issuance cycle for Debit / Prepaid cards, EMV / Contactless. Experience with terminal driving for ATMs / POS and network certifications. Adaptability to waterfall / agile delivery frameworks. Excellent client-facing and presentation skills. Excellent written and verbal communication skills. Solid organizational skills including attention to detail and multi-tasking skills. Initial Interview Process: HR Round 1st Technical Round 2nd Technical Round (based on Requirement) Final Round Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information Technology Industries Financial Services and Banking #J-18808-Ljbffr