Notice: In order to be considered for this position please send a 1-2 minute video introducing yourself and description of why you're interested in the role to anthony@rebolthq.com. What we do At Rebolt , we’re building the future of marketing for home service businesses. BuiltRight is the all-in-one marketing platform for home service businesses, powered by AI. In under 5 minutes, a plumber in Atlanta or a landscaper in Colorado can make a fully SEO'd website and post to various social media platforms, which can lead to thousands of dollars of new business they would never have seen otherwise. We started Rebolt to help the 100s of service businesses we spoke with when running a web development/marketing agency. We were tired of seeing hard-working owners get ripped off. Our goals for our customers are simple (1) Produce a high-quality, SEO-ready website and post on social media (2) Rank higher on Google. (3) Generate more leads. (4) Enable them to focus on their craft. Some of our early customers have experienced up to a fourfold (4x) increase in leads. About us We are a tight-knit team of 20 who are exceptionally ambitious and move incredibly fast. We ship products, produce results, and come with a Day 1 mentality every day. We have a bias towards action and have a “figure it out” mentality. We went through the Antler NYC Accelerator, recently raised a seed round with participation from Cough Drop Capital & angels, and are well funded with ~1.5 years of runway and are nearing profitability. We’ve experienced rapid growth after our first 9 months of launching. We care DEEPLY about our customers. Their business is their livelihood, their source of income, and what feeds their family. Our customers come before everything else, we obsess over them We work startup hours We get the job done Although we take our job seriously, we also like to have fun while doing it Who We Are Looking For: Someone that is ambitious, driven, and excited about our vision. Our perfect candidate is a creative problem solver and would have the following experiences/capabilities: 1+ years of experience in front-line customer support roles Able to interface directly with customers on live calls Has a figure-it-out mentality to achieve goals by whatever means necessary Customer obsessed mindset Ambitious, go-getter, and tech-savvy Can handle interdisciplinary communications Excellent written, verbal, and communication skills (english) We are looking to hire in Columbia, or any other country in Latin America What You’ll Do: Take onboarding calls with customers and prospective customers Platform and account support for Rebolt customers Facilitate website changes via Rebolt platform Support general operations, including internal process upkeep, documentation, task tracking, etc Handle ad-hoc tasks across teams (BONUS) Junior/basic coding ability (HTML/CSS/JS) Compensation: Base: $3,500/month 20 days of PTO/year Notice: In order to be considered for this position please send a 1-2 minute video introducing yourself and description of why you're interested in the role to anthony@rebolthq.com. #J-18808-Ljbffr