Bachelor's degree or equivalent post-secondary degree - Effective communication skills in both written and verbal with fluency in the English language (speak, read, write) - Experience working with recruiting and people-related tools and systems, including applicant tracking systems, resume databases, and job portals. - Proficiency of Microsoft Office Suite Job summary Key job responsibilities - Owns execution of the end-to-end / full cycle recruiting process for high volume hourly Customer Service Associate positions - Owns sourcing activities to ensure a ready-to-hire pipeline at all times. - Implements and enforces consistency with recruiting policies and procedures. - Creates, posts, tracks, and unpost all the external requisitions for high-volume hiring positions. - Creates a collaborative recruitment process, by keeping positive communications with peers, hiring managers and interview loop members at all times. - Lead/focus on Diversity, Equity and Inclusion (DEI) initiatives including planning events to showcase Amazon as an Equal Opportunity Employer About the team - Knowledge legal aspects of the hiring process - Experience analyzing data to create and update area reports. - Ability to identify and resolve issues independently, will take initiative - solid sense of accountability and sound personal judgment - Ability to handle confidential and sensitive information with discretion - Recruiting experience in the Customer Service or Operations Industries - Diversity Sourcing or Programs experience