We are looking for a Process Analyst with strong domain knowledge in Core Banking, Merchant, Billers, and Payment Processing systems. Basic knowledge of technology, particularly in Java and SQL, is preferred. Key Responsibilities: ● Provide operational support for Core Banking functions, merchant and Biller management. Mandatory Requirements: ● 3 – 7 years of experience in the role. ● Proven experience in Process Support. ● Strong knowledge of Core Banking. ● Experience in Finance, Merchant, Billing, and Payment Processing. ● Excellent written and oral communication skills. ● Ability to follow SOPs (Standard Operating Procedures) and comply with Security Standards. ● Experience in Documentation and ability to multitask effectively. Nice to have: ● Knowledge of Support KPIs. ● Basic knowledge of Java and SQL.