IT Systems Administrator Position This is a senior-level position responsible for the administration, maintenance, and support of our core collaboration tools and IT infrastructure. The ideal candidate will have a strong understanding of SaaS Collaboration Services including Google Workspace, Slack, Mimecast, OKTA, Microsoft 365, Project Management Tools and intranet systems. - Administer and support core collaboration tools, ensuring optimal performance, security, and user experience. - Manage user accounts, permissions, and access controls. Develop and maintain comprehensive documentation of systems, configurations, and processes. - Administer and maintain the company intranet, ensuring content is up-to-date and accessible. Troubleshoot and resolve technical issues related to collaboration tools and IT systems, providing timely and effective support to end-users. - Collaborate with other IT team members to implement and maintain IT infrastructure, including servers, networks, and storage systems. - Participate in IT projects, including system upgrades, migrations, and new technology implementations. Stay up-to-date with the latest trends and technologies in collaboration tools and IT systems administration. - Monitor system performance and identify areas for improvement. Required Skills and Qualifications - Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. 5+ years of experience as a Sr. Systems Administrator or similar role. - Strong knowledge of Google Workspace administration, including Gmail, Google Drive, Docs, Gemini and other core services. - Experience with OKTA for identity and access management. Experience with Active Directory administration, including user and group management, Group Policy, and DNS/DHCP. - Excellent documentation skills, with the ability to create clear and concise technical documentation. Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. Benefits - Fluency communicating in English (B2 or above). - Relevant certifications (e.g., Google Workspace Administrator, Microsoft Certified: Modern Desktop Administrator, CompTIA Server+). - Experience with scripting languages (e.g., PowerShell, Bash). Experience with automation tools (workato, bettercloud etc) #LI-AA2 Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment.