Gains understanding of and experience in a designated functional area. - With guidance, performs assignments of a routine, established nature. Assignments may be in an area as described below. Business Operations (i.e., Accounting / Finance, Administrative Services, Service Contract Support) - Gaining understanding of DN systems, processes and procedures within either an internal functional area or a customer support group. - Gaining experience with data management, customer response and/or related information systems. - Researching data within assigned and structured datasets. - Assisting with development of documents and presentations based on data analysis. - Assisting with research and response to customer inquiries, issues or concerns. - Ensuring the accuracy of invoice, service contract, accounting or similar documents and data. - Performing assigned transactional work such as data entry, package preparation, etc. Technical Operations (i.e., Field Services, Computer Services, Engineering Support) - Gaining understanding of DN product and/or facility design, development, installation, maintenance and related procedures and processes. - Contributing to repairs, upgrades, decommissioning, deployment, cabling, etc. - Assisting with troubleshooting of machine failures, bugs and other issues. - Assisting with response to customer reported inquiries, issues and concerns. - Assisting with assigned project work - associated with product or component development, repair or upgrade. In all cases - Attends team meetings. - Proactively seeks to learn and improve capabilities associated with work assignments. - Solicits and accepts performance related feedback. - Builds positive and professional working relationships with team members, other work colleagues and with relevant supervisor / manager. - Strong communication skills, both written and verbal - Knowledge of MS Office