Job Overview The role of Salesforce Administrator is crucial to the success of our organization, responsible for managing and optimizing our Salesforce instance. This includes building custom Flows, supporting DocuSign integrations, and delivering scalable solutions to support evolving business needs. Key Responsibilities: - Design, build, and maintain custom Flows to automate complex business processes. - Own configuration and ongoing support of DocuSign integrations within Salesforce for quotes, contracts, and approvals. - Perform day-to-day administration of Salesforce including user setup, profiles, roles, permission sets, page layouts, and record types. - Collaborate with stakeholders to gather and translate business requirements into scalable Salesforce solutions. - Maintain data quality through regular audits, deduplication, and validation rules. - Manage and troubleshoot Salesforce processes including approval workflows, email alerts, and validation rules. - Provide technical support and training to users to promote Salesforce adoption and best practices. Required Skills and Qualifications: - Minimum 3 years of hands-on experience in Salesforce administration. - Deep expertise in building and managing Salesforce Flows (record-triggered, scheduled, screen flows, etc.). - Experience administering and configuring DocuSign for Salesforce, including templates, tags, and embedded sending/signing processes. - Salesforce Administrator Certification required (Advanced Admin or other Salesforce certifications a plus). - Strong understanding of Salesforce best practices, standard functionality, and limitations. - Excellent problem-solving and analytical skills with the ability to think strategically. - Strong communication and collaboration skills to work effectively with both technical and non-technical stakeholders.