POSITION OVERVIEW The Senior System Administrator role supports the implementation, configuration, monitoring, backup, and operations at a highly available computing environment. You will also be responsible for ensuring system performance remains optimal, reliability stays high, and updates are seamlessly integrated. Your expertise will also contribute to shaping efficient IT processes, refining maintenance approaches, and creating comprehensive policies and documentation. ATTRIBUTIONS Responsible for the day-to-day operation of the on-premises distributed systems services. Maintains the integrity of the operating system server environment. Installs system software upgrades including planning and scheduling, testing, and coordination. Manages on-premises infrastructure to meet Kruger business objectives for all Kruger business units and sites. Manages M365 services related to Messaging, Mobility, and Modern Deployment, working with Security to ensure guidelines are respected. Monitors services health, availability, and capacity to provide services and support SLA’s. Coordinates internal and external specialists and partners to implement complex project and operations deliverables. Implements, manages, and monitors various business and infrastructure services such as fax servers, Exchange, terminal servers, Business applications, Web services, etc. Ensures that all services are documented and backed up. Collaborates with service providers and consultants (e.g. application specialists, network specialists, security specialists, systems administrators), ensuring that they perform their duties in accordance with company requirements. Performs workstation and server installation and administration. Maintains user directory (AD) services and Operating System services such as file systems, filesystem replication, etc. Co-ordinates disk space and storage allocations. Maintains and produces related monthly KPI reports, and software and hardware inventories. Monitors and maintains continuity with system software licensing and maintenance agreements. Administers and maintains the backup software and hardware. Performs data backups and recoveries and maintains the tape libraries and media. Responsible for maintaining, configuring, securing, and monitoring day-to-day backup operations for all centralized servers. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs. On-call rotational schedule and after-hours support. QUALIFICATIONS Certificate degree in Information Technology or bachelor’s degree in computer science, Information Technology, or a related field. Certifications or degrees are preferred. 5-7 years of work experience in a systems administration role or equivalent. TECHNICAL REQUIREMENTS Extensive experience as a System Administrator (Active Directory, Entra ID, Microsoft 365 Enterprise Suite) and related services (GPO, DHCP, DNS, etc.). Proficiency in various operating systems and servers (Windows, Linux). Familiarity with network protocols, routing, and security principles (TCP/IP, DNS, Routing protocols, IPsec, VPN, etc.). Familiarity with virtualization technologies and cloud platforms (VMWare, Hyper-V). vRealize Operations Management Suite an asset, operating in a Highly Available environment. Knowledge of storage area networking (SAN) and virtual array management. Experience with system monitoring tools and methodologies. Knowledge of backup/restore solutions and disaster recovery strategies. Experience with on-premises and Cloud Backup solutions. Expertise with Veeam is an asset. Familiarity with project management lifecycle and tools. Mastery of Microsoft Active Directory. Experience with general server hardware knowledge and datacenter administration in a critical environment. Experience managing Microsoft Exchange in a Hybrid configuration is an asset. Experience with PowerShell. Experience of system administration in an IoT environment is an asset. CCNA, MCITP, MCSA certification is an asset. LANGUAGES English spoken and written. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Paper & Forest Products, IT Services and IT Consulting, and Manufacturing #J-18808-Ljbffr