Customer Service Ambassador We are seeking a highly motivated and empathetic Customer Service Ambassador to join our team. As the face of our customers, you will be responsible for delivering exceptional service and ensuring a positive experience for all who interact with us. This is a dynamic role that requires excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. - Receiving and directing incoming calls, greeting, and advising customers - Preparing tickets, determining fares, and routing to meet passenger travel needs - Anticipating customer needs and providing proactive support to ensure their experience is memorable In this role, you will have the opportunity to grow and develop your skills, working with a diverse group of customers and colleagues. Key Qualifications To succeed in this role, you should possess: - A high school diploma or equivalent certificate - A minimum of 18 years old - Excellent interpersonal skills with proficiency in English and Spanish - Ability to work comfortably with computers, mobile devices, and new technologies - Physical ability to stand and walk for entire shift, as well as lift and handle baggage Benefits of Joining Our Team We value teamwork, diversity, and inclusion. If you are passionate about delivering exceptional customer experiences, we encourage you to apply today!