Posted on : 10 Feb 2025, Location : Elias Road Job Description: - Handle referrals from working partners, including screening documents and determining eligibility for assistance programs. - Screen general inquiries from the public to assess eligibility for our services. - Provide administrative support, such as printing assistance letters for clients, verify acknowledgement receipt signed by clients and maintaining accurate records. - Assist other case workers as needed to ensure smooth operations and timely delivery of services. - Coordinate activities related to our Charity Mission, including organizing events. - Perform any other ad-hoc duties assigned by management to support the organisation's goals and objectives Job Requirements: - Meticulous and good administrative skills - Strong communication and interpersonal skills, with the ability to interact effectively with clients from diverse backgrounds. - Compassionate and empathetic attitude towards clients in need of assistance. - Proficient in MS Office applications (eg. Excel, Word, PowerPoint, Outlook, Teams) - Proficient in English and Chinese (Speaking and Writing), in order to be able to work with non-English speaking clients. - A team player who is able to work independently in fast-paced working environment. - Previous experience in a social service or administrative role is an advantage. Job Type Full Time, Part Time Competency Good communications skills,Administrative Support Qualifications Professional Cert/Nitec/Diploma Number Of Open Position(s) 1