On behalf of Tipalti , SD Solutions is looking for a talented Associate Customer Onboarding Manager to step onto a fintech unicorn rocketship! SD Solutions is a staffing partner operating globally. Contact us to get more details about the benefits we offer. As a Associate Customer Onboarding Manager, you will be leading implementation projects with customers of Tipalti’s rapidly growing SaaS-based Accounts Payable automation solution and global payments solution. The ideal candidate is self-motivated, proactive in understanding customer needs, and experienced in moving customers through the implementation of Tipalti’s SaaS products. Responsibilities: - Lead the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. - Deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with Tipalti. - Guide customers through the technical integration process, providing expert problem-solving assistance. - Oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. - Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. Requirements: - Bachelor's degree in a relevant field or equivalent practical experience. - 2+ years of implementation, project management, consulting, or customer success experience with SaaS applications. - Excellent project management, communication, and problem-solving skills. - Ability to work in a fast-paced, deadline-driven start-up environment. - Passionate about customer service and proactively identifying solutions. Preferred: - Hands-on experience implementing and/or integrating with ERP applications such as NetSuite, QuickBooks, Intacct, etc. - Accounts Payable and Procurement knowledge. - Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, API calls, etc.) About the company: It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding. #J-18808-Ljbffr