IT Support Engineer Opportunity The ideal candidate for this role will be responsible for providing exceptional customer support and training to clients, ensuring seamless installation, integration, and operation of our clinical software platforms. This position requires a strong understanding of computer systems, excellent communication skills, and the ability to work under pressure. The selected candidate will also be responsible for designing and implementing integration models between our platforms and third-party software. - Provide customer assistance through the installation, integration, and operation of our clinical software platforms. - Instruct clients and support personnel in the operation, maintenance, and troubleshooting of the platforms. - Offer remote and on-site support for clinical software platforms. The successful candidate will have a minimum of 1-3 years of relevant experience and a degree in Electronics, Computing, Biomedical Engineering, Medical Technology or a related field. Strong MS Office Skills are also essential, including data manipulation and presentation building. The role requires excellent systemic thinking, approachability, and communication skills. The candidate must also be able to multitask, work under pressure, and demonstrate good judgment. Key Qualifications: - Bachelor's degree in a relevant field (Electronics, Computing, Biomedical Engineering, Medical Technology) - At least 1-3 years of experience in IT support and training - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong MS Office Skills (Word, Excel, PowerPoint) - Basic knowledge of computer systems and software What We Offer: - A competitive salary and benefits package - The opportunity to work with a dynamic team and contribute to the growth of our company - Ongoing training and professional development - A collaborative and supportive work environment