Join a leading Dutch firm with 40 years of expertise in claim investigation and recovery. Deliver exceptional services to credit-insurance companies worldwide as part of our global network spanning 20 offices across Europe, Africa, Latin America, the Middle East, and Asia. Claims Investigator & Recovery Analyst This role involves: - Holding meetings and visits with importers in Colombia and Panama to secure claim recognition. - Establishing recovery and settlement strategies. - Resolving non-payment issues. - Liaising with shipping agencies and customs to uncover import details. To thrive in this role, you should have: - A law, international commerce or related degree. - Strong negotiation skills. - Flexibility and openness to travel for work. - Experience in international trade, bankruptcy regime, alternative dispute resolution or prior collection experience is a plus. This is an entry-level position offering a competitive salary based on your unique skills and experience. Key Responsibilities - Conduct on-site meetings and visits with importers to discuss claim recognition. - Develop and implement effective recovery and settlement strategies. - Resolve disputes and negotiate settlements with importers. - Collaborate with shipping agencies and customs to gather information about imports. About IA Group IA Group is a global leader in claim investigation and recovery. With over 40 years of experience, we deliver exceptional services to credit-insurance companies worldwide.