**Job Position: Sales Associate - Latam** **Location**:Remote (PST Timezone) **Working Schedule**: Sunday - Thursday or Tuesday to Saturday, 08:00 AM to 05:00 PM PST **Job description**: Join our Sales Team as a Sales Associate, where your role will be instrumental in propelling our business forward. As a Sales Associate, you will manage a range of critical sales-related responsibilities, including inbound and outbound sales, follow-up calls, complaint resolution, and support ticket management. Your communication skills and sales acumen will be pivotal in representing our company, engaging with customers to ensure their satisfaction, and driving business growth. **Key Responsibilities**: - ** Inbound Sales**: Handle customer inquiries about our cleaning services professionally and courteously, providing detailed information and scheduling cleanings efficiently. - ** Outbound Sales**: Initiate contact with businesses from provided lists to establish connections and foster new business opportunities. - ** Follow-Up**: Conduct post-service calls to customers to verify satisfaction, promptly address any issues, and adhere to a structured follow-up process. - ** Complaint Resolution**: Proactively reach out to customers with complaints, aiming to resolve issues within a 48-hour timeframe. **Requirements**: - Strong WiFi connection and a dedicated workspace for professional call handling. - Excellent proficiency in English, both verbal and written. - Strong sales orientation with a commitment to achieving sales targets and providing exceptional customer service. - Exceptional organizational skills and the ability to manage multiple tasks efficiently. - Long-term commitment to the company, willing to undergo a 1-2 month ramp-up period. - Dependability and punctuality, recognizing the team's reliance on your consistent performance. - Strong problem-solving skills and the ability to make decisions independently. - Tech-savviness to quickly grasp new tools and technologies. - Self-starter mentality, demonstrating initiative and going above and beyond the minimum job requirements.