Join to apply for the Team Lead Customs role at DHL Global Forwarding1 day ago Be among the first 25 applicantsJoin to apply for the Team Lead Customs role at DHL Global ForwardingGet AI-powered advice on this job and more exclusive features.Location: GSC BOGMonitor regional or global programs (associated with CDZ service line) implemented in GSC BOG, optimizing, and reducing the complexity of processes, generating efficiency, increasing productivity, and adding value to customers and businesses.Title: Team Leader (CDZ)Location: GSC BOGMonitor regional or global programs (associated with CDZ service line) implemented in GSC BOG, optimizing, and reducing the complexity of processes, generating efficiency, increasing productivity, and adding value to customers and businesses.Key Responsibilities:Actively lead the team of specialist and Associate agents in charge, looking for operational excellence through respect and results.Measure and control the performance of the programs and resources according to the objectives defined during the implementation phase.Control the processes within the quality standards and guarantee compliance with administrative rules.Actively participate and maintain an excellent relationship with process owners/ Business Partners.Provide timely feedback for the team in charge.Define the process and include into Standard documentation (Toolkit), KPI (SMART), roles within the programs and find opportunities for improvement according to the needs of the Business Partner with the support of OpEx & Transition ManagerAnalyze and present the capacity utilization of the programs in charge.GSConnect usage and accuracy of the informationSkills / Requirements:Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.Min 4 years of work experienceMin 1 Years of experience leading teams.Good level of MS Excel and other MS Office tools.High level of English (dialogue, writing, listening) (B2 – C1)Customer service and communication skills.Teamwork and autonomySeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesTransportation, Logistics, Supply Chain and StorageReferrals increase your chances of interviewing at DHL Global Forwarding by 2xSign in to set job alerts for "Head of Supply Chain Management" roles.Head of Sourcing, Shared Services - DirectorBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 4 weeks agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 month agoSUPERVISOR DE OPERACIONES - TRANSPORTE TERRESTRE NACIONALBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoAir Logistics Operational Care Team LeaderBogota, D.C., Capital District, Colombia 1 day agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr