**Description**: **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. As an **Operations Support**, you will be involved in the logistics process, like tracking and tracing, and administrative tasks for a successful logistics process. **Some of your responsibilities are but are not limited to**: - Assist in booking freight loads and coordinating accurate pickup and delivery times, ensuring timely and efficient execution of load plans while minimizing disruptions. - Collect, verify, and submit all required shipping documentation, including Bills of Lading (BOLs), invoices, and proof of delivery. Meanwhile, maintain organised and accurate records for compliance and audit purposes. - Regularly update internal systems (TMS/CRM) with real-time status changes, shipment milestones, and any unforeseen delays. - Coordinate directly with carriers, provide shipment updates, and follow up on service performance. - Act as the primary point of contact for customers regarding active shipments and last-minute changes. - Proactively escalate and resolve any delays, accessorial charges, or documentation discrepancies. - Maintain up-to-date shipment history and customer account details in transportation and CRM systems. **Requirements**: **What would help you succeed**: - Believe and love what you do. - Sense of Urgency. - Discipline. - Responsible. - Good customer service skills. **Minimum requirements**: - **Studies**:International Business, Business Administration, Foreign Languages, Logistics, Accounting, Finance, or an administration-related Degree. - **Experience**:At least 1 year of experience in logistics, freight brokerage, or supply chain operations - **Language**: Good English skills. B2+ or higher is preferred. **Perks**: - **Schedule: Thursday to Monday, 3:30 pm to 12 am EST,** **following the US Calendar.**: - **Contract**: Indefinite term contract. - **Location**:Remote - Colombia. - **Salary**:$3.000.000 Cop. **Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?