COUNTRY DRIVER OPERATIONS TEAM LEADER COLOMBIA

40.000.000 - 80.000.000


Country Driver Operations Team Leader Colombia Hybrid Full-time Lead We are seeking a Country Driver Operations Team Leader to oversee and optimize driver operations in Colombia. This role is crucial in ensuring a balanced driver supply, fostering partnerships, and enhancing fleet management strategies. The ideal candidate will have a strong operational mindset, strategic thinking, and the ability to drive business development at a local level. This position reports directly to the Country Manager and requires close collaboration with regional and HQ teams. Responsibilities Oversee and manage driver supply in the local market, ensuring an optimal balance between demand and availability. Identify, establish, and manage strategic partnerships to enhance driver engagement, loyalty, and overall market presence. Lead fleet projects, including expansion, optimization, and exclusivity programs. Analyze driver app performance and provide insights for product improvements and operational efficiencies. Collaborate with HQ teams on digital campaigns, driver acquisition strategies, and bonus programs to optimize local execution.¿ Develop initiatives to improve driver retention, address local recruitment challenges, and optimize the registration flow. Stay proactively aware of the competitive landscape, tracking industry trends and adjusting strategies accordingly. Manage and mentor a supervisor direct report, ensuring smooth day-to-day operations and effective cross-functional collaboration. Utilize data analysis to monitor market performance, track key metrics, and drive informed decision-making. Qualifications 4-5 years of experience in operations or a business-related role, preferably within ride-hailing, mobility, or logistics . Strong analytical skills with the ability to interpret data and make strategic recommendations. Experience managing driver supply, fleet operations, or partnerships . Proven ability to decompose complex business challenges, prioritize effectively, and drive results . Excellent communication and stakeholder management skills, with the ability to present and influence at multiple levels . Comfortable working in a fast-paced, dynamic environment with cross-functional collaboration . SQL proficiency is a plus ; strong Excel skills required to analyze trends and create reports. Business development experience and the ability to identify new opportunities within the ride-hailing ecosystem. #J-18808-Ljbffr

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