About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success. **Position Description**: - As a People Head, you will have the opportunity to make a significant impact on our organization by leading key HR initiatives. Your responsibilities will include: - Strategic Planning and Policy Development: Develop and implement HR strategies aligned with our organization's goals, ensuring compliance with laws and regulations. - Talent Acquisition and Retention: Oversee the recruitment and retention processes, working closely with hiring managers to attract and hire top talent. - Training and Development: Establish training and development programs to enhance the skills and capabilities of our employees. - Employee Relations and Conflict Resolution: Handle employee relations issues and conflicts, ensuring fair and consistent disciplinary actions. - Strategic Compensation and Benefits Management: Develop and manage competitive compensation and benefits programs to attract and retain top talent. **Required Qualifications**: - University degree in a relevant field such as business administration, HR, psychology, or organizational psychology; an advanced degree like an MBA is highly preferred. - Minimum of 10 years of extensive HR experience, including talent acquisition, employee relations, HR policies, and organizational development. - Leadership experience, preferably in a management position. - Experience in change management and strategic planning within the HR function or across the organization. Strong - understanding of employment laws and regulations, with experience in ensuring organizational compliance. - Experience working in startups is a must. Payment industry background is a plus. - Fluent in English and Spanish. Ideally fluent Portuguese.