We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 7,400 CI&Ters; worldwide, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. General Description: We are looking for a Senior UX Researcher with experience working in multicultural teams and fluent in English and Spanish. This is a temporary position within the CI&T; team under a Contractor model, lasting approximately 3 months. The ideal candidate will have extensive experience in user research and data analytics, with the ability to connect research findings to strategic insights. You will uncover user needs through research, collaborate with cross-functional teams to ensure our products meet user expectations and business goals, and conduct usability studies. Responsibilities: - Conduct qualitative research methods (e.g., user interviews, usability testing) to gather insights on user behaviors and preferences. - Utilize quantitative research methods (e.g., surveys, analytics data) to analyze user interactions and trends, translating findings into actionable strategies. - Present research findings and strategic recommendations to stakeholders clearly and compellingly. - Work closely with product managers, designers, and stakeholders to integrate user insights into product strategy and roadmaps. - Develop journey maps and experience frameworks to guide team efforts. - Stay updated on industry trends, emerging technologies, and best practices in digital marketing and UX research. - Promote a user-centered culture by communicating research findings effectively. Requirements: - Strong experience working in relevant industry projects, guiding clients, projects, and teams. - Bachelor’s degree in UX Design, Human-Computer Interaction, Psychology, or a related field. - Demonstrated fluent Spanish skills and advanced/fluent English proficiency. - Proficiency in testing tools (e.g., Maze) and repository tools (e.g., Notion). - Ability to create impactful, structured presentation decks with strong storytelling skills. Desired Skills: - Lived in or currently residing in Mexico is a plus. - Excellent analytical and critical thinking skills. - Experience with data analysis and collaborating with data teams to analyze user behavior and identify trends. - Familiarity with design and prototyping tools (e.g., Figma, Adobe XD, Sketch). - Strong UX research project management skills and ability to lead multiple initiatives. - Effective at sharing research results quickly and clearly. - Proficient in all research tasks including planning, evaluation, and iteration. - Ability to collaborate with stakeholders as a strategic partner in product decisions. - Experience with remote testing tools. - Creative problem-solving skills and a positive attitude. - Experience facilitating workshops to translate research findings into strategy. - Excellent time-management skills. If interested, just apply and good luck! #LI-JM2 Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions. #J-18808-Ljbffr