Customer Relationship Management Specialist Customer Relationship Management Specialist Direct message the job poster from Straive We are seeking a creative, detail-oriented CRM Specialist to join our dynamic team. Your role would support the Digital Marketing team in implementing the CRM strategy for our client and their artist roster, developing awareness and encouraging engagement and retention. The ideal candidate is a bright and dynamic person who lives and breathes digital marketing, is fluent in Spanish and English with strong written and analytical skills and is passionate about Latin Music. Exp : 2 or 3 years . What you'll do: Campaign Coordination & Support: Manage and execute CRM strategies that measurably impact fan acquisition, fan retention, and fan lifetime Liaise with our client’s legal department to develop terms and conditions for all sweepstakes. Analyze and leverage fan data from CRM campaigns for retargeting purposes. Assist in the creation and maintenance of all artist websites. Execute online advertising campaigns to support CRM initiatives every month Execute payment orders for vendor services and ensure invoices are sent for payment in a timely order. Help execute email, SMS, and other customer engagement campaigns by segmenting audiences and scheduling communications. Market Research: Stay current on industry trends, competitor activities, and emerging CRM technologies to identify opportunities for innovation. Identify and evaluate new business opportunities Reporting & Analytics: Track and analyze CRM performance metrics, providing insights to optimize engagement & retention strategies Who you are: Bachelor’s degree in marketing, business, or a related field Experience with Salesforce or equivalent marketing cloud tool. Strong analytical skills and attention to detail. Proficiency in Microsoft Excel and data analysis. Excellent communication and organizational skills. Ability to multitask and manage multiple projects simultaneously. Candidate needs to be fully bilingual (English/Spanish) Solid knowledge of website analytics tools (e.g., Google Analytics). Experience in setting up and optimizing Facebook / Google Adwords campaigns. Working knowledge of CSS/HTML Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management Industries Business Consulting and Services Referrals increase your chances of interviewing at Straive by 2x Sign in to set job alerts for “Customer Relationship Management Specialist” roles. Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 1 month ago Senior Customer Success Manager (Podcasts) Customer Success Manager (Podcast Company) Traveler Care Specialist, Luxury Travel (Customer Service, Sales) Senior Customer Success Manager (Podcasts) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 2 months ago Customer Success Manager (Podcast Company) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 1 month ago Bogota, D.C., Capital District, Colombia 1 day ago Client Success Manager - 0594 - Colombia Client Success Manager - 0607 - Colombia Healthcare Customer Service Representative Bogota, D.C., Capital District, Colombia 2 weeks ago Customer Service Representative (Colombia) (Remote) Customer Service Representative (Colombia) (Remote) Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 3 weeks ago Customer Service Representative (Ecommerce/AI-Enabled) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr