Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client is a leading US-based insurance company, and they are currently seeking Insurance Claims Specialists to join their remote team. As an Insurance Claims Specialist, you will play a vital role in assisting policyholders with their insurance claims and ensuring a smooth and efficient process. This is a remote position, allowing you to work from the comfort and convenience of your own home. **Responsibilities**: - Efficiently interact with customers over the phone to assist them with their insurance claims, providing clear and helpful guidance throughout the process. - Collaborate closely with the glass manager to ensure that all necessary information for insurance claims is accurately filled out and documented, facilitating smooth processing and submission. - Handle insurance claims promptly and accurately, ensuring that all required documents are submitted to our system in compliance with company and regulatory standards. - Utilize Zoho Sheets (Excel) to create customized invoices for billing insurance companies, maintaining meticulous records of financial transactions and ensuring accuracy in billing processes. - Communicate effectively with insurance companies to resolve any billing discrepancies or issues, ensuring that all parties involved receive timely and accurate payments. - Proactively identify opportunities for process improvement in insurance claims handling and billing procedures, working collaboratively with team members to implement effective solutions and enhance overall efficiency. **Requirements**: - Previous experience in insurance claims handling, preferably in the property and casualty insurance industry. - Strong knowledge of insurance policies, coverage, and claim procedures. - Excellent communication skills, both verbal and written. - Ability to analyze and evaluate claims for accuracy and coverage. - Strong attention to detail and organizational skills. - Proficient with insurance claim software and systems. - Customer-centric mindset and the ability to provide exceptional customer service. - Ability to work independently and handle multiple tasks simultaneously. - Understanding of regulatory and compliance guidelines. **Benefits**: - Work From Anywhere - Competitive Salary paid in US$ - International Brands Exposure