Sales Development Manager Application Deadline: 30 April 2025 Department: Sales Employment Type: Full Time Location: LatAm - Colombia Reporting To: Director of Sales Compensation: $1,400 - $2,000 / month Description About Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training. Background Our company came out of in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including ) and over $30M in funding to date. We are fully remote across Asia and US time zones. - Check out - Know more about our Team via Why this role exists We're looking for a hands-on builder-someone who leads by doing, not delegating. As our Sales Development Manager, you'll build and coach a team of SDRs who don't just follow up with inbound leads-they hunt, experiment, and innovate. You'll write the messaging, make the calls, build the cadences, and coach reps by example. You'll create systems that turn volume into velocity and develop a team that blends inbound responsiveness with an outbound mindset. This role reports to Sales Leadership and works closely with Sales, Marketing, and RecOps. What You'll Do - Build From Scratch - Create the SDR playbook from the ground up: cold email frameworks, call scripts, objection handling, workflows, and KPIs. - Coach by Doing - Make cold calls. Write sequences. Run demos. You don't just tell reps how-it's clear you've done it yourself. - Maximize Every Channel - Guide SDRs to use all outreach avenues effectively: email, phone, social, video, and text. No lead left unworked. - Instill a Builder's Mindset - Recruit, ramp, and coach SDRs who are curious, gritty, and creative-self-starters who go beyond the playbook. - Modernize Prospecting - Test what works now, not what worked last year. Personalization, relevance, and experimentation are at the heart of your team's approach. - Create Repeatable Systems - Standardize successful processes to scale what works and continually refine what doesn't. - Prioritize Signal Over Noise - Balance thoughtful, relevant outreach with healthy activity levels. No “spray and pray.” - Collaborate Cross-Functionally - Partner with Sales for handoff alignment, Marketing for lead quality and messaging, and RecOps for tooling and reporting. - Own Implementation - When strategy shifts, you're accountable for rolling out changes and making sure your team sticks the landing. What We're Looking For - 2+ years of SDR/BDR experience (top-performer background) - 1-2+ years of SDR team leadership or clear readiness to lead - Proven ability to build messaging, run cadences, and prospect creatively - Experience with tools like HubSpot, Apollo, Aloware, Trellus, or similar - Startup or early-stage growth experience preferred - Strong understanding of what works in modern sales development in 2025 - A track record of building systems, not just following them - Builder Mentality - You don't wait for the perfect system. You make what's needed and iterate quickly. - Hands-On Leadership - You lead with action, not just words. Reps trust you because you've done the work. - Modern Sales IQ - You understand that successful SDRs today are creative, consultative, and hyper-relevant. Clear Communicator - You coach with clarity and context. Your team knows exactly how to win. * Extreme Ownership - You don't wait for someone else to solve a problem. You fix it. - Team First - You elevate your people, help them grow, and celebrate their wins. You Should Apply If... - You want to build an SDR machine from the ground up - You love helping reps succeed through teaching and direct coaching - You treat pipeline like your personal product-you build it, measure it, and improve it - You stay current on what's working in outbound sales and test fast - You're excited by the idea of building a function that sets the standard for how sales development should be done in 2025 Don't just apply, stand out. Do the job of an SDR Manager by showing, not telling. Prospect the sales leader you believe leads the team at Magic in a way that would allow you to coach our SDRs to prospect our leads. What Success Looks Like (First 90 Days) - You've rebuilt our SDR playbook - You've upskilled the existing team of SDRs - You've hired and/or ramped 2-4 SDRs - You've written and launched at least 3 sequences with measurable success - You've hosted weekly live call reviews and taught reps how to personalize outreach effectively - Speed-to-lead and conversion metrics are improving across inbound leads - You're tracking performance daily and iterating weekly to optimize channel mix and messaging - You've recommended process changes to improve SDR output