This position is located in Bogota within the United Nations Verification Mission in Colombia (UNVMC). The Information System Assistant will report to the Chief of Operations Field Technology Service and the Chief of Field Technology Service. **Responsibilities**: - Assists with the planning of all major information systems projects within the Mission, monitoring the progress of the systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or participating as a member of a team with responsibility for major components of more complex systems; - Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs; - Supports the development of technical specifications for the procurement of equipment and contractual services and coordinates the technical evaluation of offers and proposals received; - Handles all aspects of contract administration, including the establishment of service-level agreements with vendors and chargeback policy for users; - Assists the team with the development of strategies to implement global information systems projects originating out of DFS/ICTD and the Mission; - Assists the team with the development, implementation and monitoring of information systems standards, guidelines and procedures; - Assists the team with the development of detailed systems and other functional specifications and user documentation as required; - Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support, including resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.; - Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems; - Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible; - Researches, analyses, and evaluates new technologies and makes recommendations for their deployment; - Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc.; - Develops the yearly work plan, mentors and supervises personnel of the Unit. Internetworking and Infrastructure - Participates in the development of plans for major IT systems’ projects within the mission, monitoring the progress of the design, installation and commissioning of various networks and systems; - Contributes to the maintenance of internet working systems that include routers and switches, operating systems’ platforms, database management systems, servers, workstations, and related equipment; - Devises and administers disaster recovery plans; provides training for support staff in implementing these plans to ensure optimal readiness; - Shares responsibility for the proper implementation of backup and recovery procedures; - Maintains a regular review of the network resources access control, data security, and server and data stores security systems; - Ensures all information security systems are properly configured and maintained; - Supports the user access control for network resources and overall network security; - Provides guidance to, and may supervise, new/junior staff, consultants, etc. Competencies Professionalism: Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client. Education High school diploma or equivalent is required. Job - Specific Qualification Technical or vocational certificates in computer science, information systems, mathematics, statistics, or related field is required. Work Experience At least eight (8) years of progressively responsible experience in Information Systems and Technology or related areas is required. Experience in carrying out programmatic/administrative tasks necessary for the functioning of the unit, including preparation of co