Join to apply for the IT Business Analyst role at Masabi Join to apply for the IT Business Analyst role at Masabi Direct message the job poster from Masabi About Masabi_ // At Masabi, we’re powering the journeys of millions by making public transport payments simple, accessible, and seamless, whether through a mobile app, a ticket machine, or tapping a bank card. Our Justride platform is live in over 250 cities worldwide, and we partner with leaders like Uber, Moovit and Transit to drive the future of fare collection. Your journey matters too. At Masabi, you’ll join a team of innovators with the tools and support to build the career you want. The Role_ // We’re looking for several IT Business Analysts to join our expanding Product team in Colombia, working remotely to support a major new transit agency partnership. These roles are central to the success of this rollout, sitting across core product areas including Account-Based Ticketing, Payments, and Agency Portals. You’ll sit at the intersection of discovery and delivery, translating complex agency needs into scalable, user-focused solutions that make transit simpler for everyone. It’s a great opportunity to work on a high-impact initiative while shaping the future of fare payments globally. Key Responsibilities_ - Lead discovery sessions with agency partners to understand business goals, user needs, and system requirements - Translate insights into clear, testable user stories and acceptance criteria - Partner with Product Managers to shape flexible, scalable solutions that align with our product strategy - Support engineers, designers, and QA teams throughout the full delivery lifecycle - Act as the bridge between internal teams and external stakeholders, ensuring alignment and shared understanding - Contribute to features across one or more areas: Account-Based Ticketing, Payments, or Agency Portals - Document workflows, configurations, and integrations to support delivery and ongoing improvement About You_ - Proven experience as a Business Analyst or in a similar role in a tech-led or software product environment - Strong analytical thinker with a knack for turning complexity into clarity - Excellent written and spoken English, with a focus on empathy and communication - Confident working directly with external partners, running workshops and managing expectations - Familiar with Agile product teams and delivery processes - Comfortable working with APIs and technical concepts, even if you don’t code - Collaborative, proactive, and happy operating in a fast-moving, international environment - Experience in mobility, transit, payments, or regulated industries is a bonus, not a requirement Bonus Points_ - French language skills or experience working in a French-speaking environment Location // This is a fully remote role open to candidates based in Colombia. Some of our benefits_ - 15 days paid vacation for each year of service plus 18 public holidays - Monthly team bonding allowance - Choice of a workstation - Ability to work for up to 3 months per year from any country in the world - Fun and collaborative environment with a focus on making a difference in the world In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year. // Careers at Masabi are for people going places, driven by the mission to make transit fair and accessible for all. We’re a diverse team of innovators who lead with purpose, move with empathy, and support one another every step of the way. We believe in journeys made simple, for riders and for our people. Whoever you are, just be yourself. We welcome applicants from all backgrounds and encourage you to bring your whole self to work. We’re already powering journeys. Ready to start yours? Seniority level - Seniority level Mid-Senior level Employment type - Employment type Full-time Job function - Job function Business Development, Strategy/Planning, and Product Management - Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Masabi by 2x Sign in to set job alerts for “Information Technology Business Analyst” roles. Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 6 months ago Bogota, D.C., Capital District, Colombia 4 days ago Business Analyst - MES (Manufacturing Execution System) Information Technology Business Analyst-Remote Bogota, D.C., Capital District, Colombia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr