Senior Operations & Customer Service Analyst We are seeking a Senior Operations and Customer Service Analyst to join our team in Bogotá, Colombia. As a leader in the logistics industry, we partner with top international brands, offering cutting-edge freight solutions across North America, South America, Asia, and Europe. Key Responsibilities: - Minimum 3 years of experience in operational roles within a freight forwarder, especially in international tracking. - Knowledge of import/export processes in freight forwarding. - Strong customer service skills and ability to build lasting relationships. - Team player with a proactive approach. - English proficiency: at least 60% spoken and written. - Proficiency in Microsoft Office and operational tools. Why Join Us? We foster a collaborative and supportive environment where you can grow, make an impact, and be part of a dynamic team that values your energy and enthusiasm. What We Offer: - A competitive salary and benefits package. - The opportunity to work with a leading logistics company. - A dynamic and supportive work environment. How to Apply: Send your CV in English today and take your career to the next level.