We are in search of a Technical Account Manager to monitor the needs of clients and to guide them through it. You should be familiar and good with technology as well as results-driven. **Responsibilities** - Provide technical support to customers as part of the pre-sales and post-sales procedures. - Keep track of metrics on sales performance for the team. - Work with clients to ensure their understanding of the usage of products. - Assist operations team with customers’ suggestions and feedback to help determine potential new products and features. - Respond to all product-related inquiries on time. - Report levels of performance and status of the products and their sales periodically to upper management. - Assess customers’ wants and needs to recommend updates or additional products that can be included in the portfolio. - Ensure the sales department brings in new clients and improves sales figures. - Identify ways to minimize expenses and other sales or sales support costs. - Establish strong customer relationships, particularly with key stakeholders and sponsors. - Always aspire to give the best possible service to your customers. **Requirements**: - Bachelor’s Degree in marketing, computer science, or relevant fields. - 1+ years of account managerial experience. - Tech-savvy and familiar with retail technological solutions. - Phenomenal communication and presentation skills - Outstanding problem-solving and analytical abilities - Can work well in a team. - Good time-management skills. - Exceptional interpersonal and communication skills - Experience in Microsoft Office. - Experience working with CRM platforms. Pay: From $1,350,000 per month **Language**: - English (required)