Job summary Join our IT support team as an experienced Engineer. You will provide support to the Business and work closely with other teams within IT Services and Infrastructure to ensure all services are delivered within set targets and to agreed standards. Responsibilities - Resolving second line incidents. - Assigning incidents and acquiring knowledge from third-line teams. - Working with the 3rd line and Infrastructure teams as remote hands in the office and at the data centre. - Resolving incidents and queries for senior management. Qualifications - Strong interpersonal and customer service skills. - Excellent analytical and troubleshooting skills. - Good attention to detail and well organised. - Strong written and verbal english communication skills. Skills - Technical ability supporting and maintaining hardware and peripheral devices. - Experience of using an ITSM Tool for tracking, change, requests, incident and problem jobs. - Experience deploying, imaging and supporting Windows 11, Windows 10, macOS, Linux, and mobile devices (iOS / Android). - Experience supporting technologies from a diverse product stack including; Active Directory, Microsoft Exchange, Office 365, Teams, Citrix, Cisco and VMWare Workstation. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora