Diagonal 25G No. 95A - 85, Edi, Bogota, Colombia, Colombia G OBJECTIVE OF ROLE The Business Analyst will work on various technology projects, focusing on Digital initiatives. Acting as a member of the digital technology capability team, the Business Analyst will identify business needs and determine solutions, emphasizing customer satisfaction, innovation, relationship building, change management, and positive results. The role involves facilitating and coordinating communication of requirements, specifications, diagrams, data, and process models to project team members. Additionally, the IT Business Analyst will play a key role in application support activities. The Business Analyst will oversee the audit team's daily activities, evaluate the effectiveness of internal controls, develop and evaluate internal audit programs for SP Global's records, perform complex audit tasks, and review audit workpapers and evidence supporting audit conclusions. KEY RESPONSIBILITIES Analyze business challenges and recommend IT solutions, develop business processes, determine interface requirements, and resolve issues affecting multiple systems. Conduct fit-gap analysis for software evaluations. Translate business requirements into functional requirements, specifications, data models, and test cases. Develop detailed functional specifications and use case scenarios for technical development. Collaborate with technical analysts to develop technical specifications and assist users in developing procedures. Qualifications include a Bachelor's degree, preferably in Accounting, and a CPA designation or equivalent. EXPERIENCE Minimum 2+ years of experience, with strong interpersonal, relationship management, negotiation, critical thinking, problem-solving, process flow, communication, analytical, and data analysis skills. Proficiency in requirements definition, functional specifications, data models, business procedures, and software fit analysis. Familiarity with MS Office, MS Project, Visio, and audit principles. Strong understanding of business processes in relevant areas. QUALIFICATION - BE/B Tech - Knowledge of business analysis and software development methodologies - 5+ years of audit experience ABILITIES ABOUT US IGT Solutions (IGT) specializes in simplifying complex customer interactions through integrated BPM, Technology, and Digital Services & Solutions. Established in 1998, with a focus on customer experience, IGT employs over 20,000 specialists across 23 centers globally, serving 75+ marquee clients. EQUAL OPPORTUNITY DISCLAIMER We provide equal employment opportunities to all individuals regardless of age, gender, race, religion, or other protected status, maintaining a non-discriminatory environment. ADDRESS & LOCATION #J-18808-Ljbffr