Job summary We are looking for a Loan Processor to support our Customer Experience Managers (CXMs) in delivering a seamless borrower experience and ensuring loans are processed and closed within tight timelines. Responsibilities - Guide borrowers through the loan acceptance and closing process. - Troubleshoot issues during document signing and escalate when necessary. - Prepare, review, and confirm closing documents for accuracy. - Monitor loan timelines and coordinate with borrowers, CXMs, and third parties. - Review and resolve support tickets, ensuring clear documentation of actions taken. Qualifications - 1 year of experience in mortgage loan processing - Strong organizational skills with the ability to manage multiple tasks and deadlines. - Excellent verbal and written communication skills to support both borrowers and internal teams. - Experience in loan processing, financial services, or customer support in lending. - Familiarity with platforms such as Zendesk or loan origination/administrative systems. Benefits - Work from home position from anywhere in Colombia. - Indefinite term contract. - Prepaid medicine. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora