**Job offer**: - Follow-up with attorneys regarding client case status - Review settlement agreements and assure all information is correct - Inform and educate client on their settlement agreement - Send settlement agreements and other documents to clients for their signature - Analyze data (excel) - Review documents sent by clients and potential clients - Contact existing clients to address questions - Educate the public of their rights - Provide a high level of service to our callers to ensure they understand the process, and to create referrals - Perform other functions as assigned by management **Requirements**: - Inglés Avanzado - Experiência en servicio al cliente - Deseable experiência en back office **Language**: - English (required)