Healthcare Sales & Support Representative (Remote) Healthcare Sales & Support Representative (Remote) Job Title: Remote Customer Service Representative – Healthcare Company: SouthDesk Location: Remote Salary: Based on experience About The Role SouthDesk is hiring a Customer Service Representative to support a virtual mental health provider. This role focuses on handling a small number of high-quality inbound and outbound sales calls (up to 10 per day) with warm leads already generated by the company. The ideal candidate brings 5–15 years of experience in healthcare, combining both sales and customer care with a focus on conversion, empathy, and guidance. We’re looking for someone who is strategic, emotionally intelligent, warm, and confident—a professional who can inspire trust and guide each client through their journey with kindness, clarity, and care. Responsibilities Handle up to 10 highly focused calls per day, each lasting around 5 minutes Speak with leads who have already expressed interest in services (not cold calling) Guide potential patients through the process, ensuring they feel safe, heard, and supported Clearly explain services, next steps, and address concerns with empathy and accuracy Maintain detailed records and assist with follow-ups as needed Requirements 5–15 years of experience in healthcare, ideally in a hospital, clinic, or patient-facing setting Background in both sales and customer service within healthcare Strong verbal communication and written English (non-negotiable) Highly empathetic, strategic, warm, and confident demeanor Passionate about helping others and enthusiastic about making an impact Comfortable working independently in a remote environment Must reside in a city (not rural areas) in Colombia Benefits Fully remote role with flexible hours Competitive salary and performance-based bonuses Meaningful work supporting mental health access Opportunities for long-term growth within a values-driven team How To Apply Note: Fluency in English is non-negotiable, as clear and professional communication is critical for success in this role. Skills: strong verbal communication,healthcare sales,strategic thinking,written english,independence,empathy,sales,customer service,customer,healthcare Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Strategic Management Services Referrals increase your chances of interviewing at SouthDesk by 2x Sign in to set job alerts for “Sales Support Representative” roles. Sales Support Specialist | Remote Role with a Growing U.S. Company Traveler Care Support Specialist (Luxury Travel) Customer Service Representative (Ecommerce/AI-Enabled) Healthcare Customer Service Representative Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 6 days ago Customer Service Representative (Latin America) Bogota, D.C., Capital District, Colombia $760.00-$980.00 2 months ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Only Weekends Executive Assistant for US-based company ( Remote ) Bogota, D.C., Capital District, Colombia 3 weeks ago Customer Service Representative – White-Glove Concierge Level Bogota, D.C., Capital District, Colombia 4 weeks ago Business Development Representative (BDR) Pharmaceutical Licensing Application Specialist Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 month ago Executive Assistant for US-based Company (Remote) Bogota, D.C., Capital District, Colombia $600.00-$800.00 1 week ago General Virtual Assistant (Latin America) Bogota, D.C., Capital District, Colombia $600.00-$760.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr