**Job Description:** We are seeking a highly skilled Bilingual Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner. Your key responsibilities will include: - Responding to customer inquiries via phone, email, or other communication channels. - Resolving customer complaints and concerns in a fair and efficient manner. - Providing product information and making recommendations to customers. This is an excellent opportunity for a motivated and customer-focused individual to join our team and take their career to the next level.