Join to apply for the Field Service Technician role at Cummins Inc. Diagnoses and completes less complex repairs to engines at the customer’s site. Key Responsibilities Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensures adherence to all relevant Health Safety & Environmental policies, procedures, and legislation and reports any issues / incidents to site management and their supervisor. Qualifications 엔진 서비스 부서의 핵심 기능 수행 경험 Quickserve 교육 이수 및 안전 교육 필수 도구 사용 능력, 엔진 오버홀 지식, 관련 자격증 보유 커뮤니케이션 및 PC 활용 능력 Responsibilities & Competencies 효과적인 커뮤니케이션, 고객 중심 서비스, 문제 해결 능력, 안전수칙 준수 등 핵심 역량 보유 Education, Licenses, Certifications 엔진 기술자 견습생 또는 관련 기술 교육 이수 운전 면허증 필수 Experience 초급 필드 서비스 경험, 엔진 제품 이해도 Referrals increase your chances of interviewing at Cummins Inc. by 2x #J-18808-Ljbffr