Job summary To provide a relief function for Teller, Collections Consultants and Cash Migration Official in an efficient and effective manner to ensure the smooth running of functional areas. Responsibilities - Achieve net profit growth for business - Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards - Engage with the customers in a professional way as specified in the service standards - Ensure customer's needs and expectations are understood and solutions provided - Deal with customer complaints, relating to collection activities and ensure that it is resolved to the satisfaction of the customer - Convert identified leads into successful sales - Achieve individual targets as set according to appropriate business area or sales plan - Manage performance standards for the relief role(s) in Telling, Service, Sales or Administration - Approve, validate, verify, check and authorise Frontline activities - Comply with governance in terms of legislative and audit requirements - Track, control and influence sales activities with the specific aim to increase sales efficiencies Qualifications Skills Desired requirements Benefits Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 30/08/25 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora