Diagonal 25G No. 95A - 85, Edi, Bogota, Colombia, Colombia G OBJECTIVE OF ROLE The Business Analyst will work on various technology projects, focusing on Digital initiatives. They will be part of the digital technology capability team, responsible for identifying business needs, determining solutions, and maintaining a focus on customer satisfaction, innovation, relationship building, change management, and achieving positive results. They will facilitate and coordinate communication of requirements, specifications, diagrams, data, and process models to project team members. The IT Business Analyst will also play a key role in application support activities. KEY RESPONSIBILITIES Analyze business challenges, recommend IT solutions, develop business processes, determine interface requirements, and resolve issues affecting multiple systems. Conduct data analysis for new business processes, facilitate requirements gathering, and perform fit-gap analysis for software evaluations. Translate business requirements into functional specifications, data models, and test cases. Develop detailed specifications and use case scenarios. Collaborate with technical analysts to develop technical specifications and assist users in developing procedures. QUALIFICATIONS - Bachelor's degree, preferably in Accounting - CPA designation or non-US equivalent (e.g., CCA) is required EXPERIENCE At least 2+ years of experience, with strong interpersonal, relationship management, negotiation, communication, analytical, and process flow skills. Expertise in business process, system, and data analysis, requirements development, and proficiency in MS Office, MS Project, Visio. Extensive audit experience and understanding of business processes are essential. QUALIFICATIONS - BE/B Tech - Strong knowledge of business analysis and software development methodologies - 5+ years of audit experience ABOUT US IGT Solutions (IGT) provides BPM, Technology, and Digital Services & Solutions globally, focusing on customer experience. Established in 1998, with over 20,000 specialists and 23 delivery centers worldwide, IGT aims to deliver transformative digital experiences across industries. EQUAL OPPORTUNITY DISCLAIMER We are committed to providing equal employment opportunities regardless of age, gender, race, religion, or other protected characteristics, fostering a non-discriminatory environment. #J-18808-Ljbffr Required Skill Profession Formación & Coaching