Job Title: Senior Specialist, Hologram and Chip Innovation Leader "> This is an exceptional opportunity to lead the development and implementation of hologram and chip innovation programs in Latin America. As a Senior Specialist, you will partner with senior leadership to co-create future-ready solutions that deliver value for clients. "> Key Responsibilities: "> - Partner with senior leaders to design and implement advanced hologram and chip services tailored for clients across Latin American markets. "> - Serve as the primary point of contact for internal and external stakeholders, ensuring timely responses and fostering trusted relationships across the ecosystem. "> - Build and scale business models that elevate hologram and chip programs from functional operations to strategic enablers of growth. "> - Manage strategic vendor relationships and enable client agreements in coordination with the market development team. "> - Champion innovation by leading projects that embed advanced technologies into chip and hologram services within the region. "> - Lead product, compliance, and operations go-to-market programs, ensuring deadlines and quality benchmarks are met consistently. "> - Deliver financial forecasting support in collaboration with finance, regional market leads, and global product leads contributing to budget planning and strategic reporting. "> - Become a product expert in chip and hologram technologies as well as the company's end-to-end offering and serve as a thought leader on innovation and product strategy. "> - Document and track progress from monthly meetings with SSO market teams; act as meeting scribe and follow-up liaison for ongoing initiatives. "> - Lead day-to-day operations for the hologram and chip program, acting as the central liaison between global teams and local markets to ensure alignment and execution. "> - Perform additional duties and ad-hoc tasks as assigned to support the broader Product & Innovation strategy. "> About You: "> - Minimum 2 years of program or project management experience, preferably in payments, fintech, or a tech-forward industry. "> - Fluent in English and Spanish, with strong communication skills in Portuguese (preferred). "> - Proven experience in customer service, stakeholder management, and process optimization. "> - High-level interpersonal skills; self-starter with strong motivation, accountability, and results-oriented mindset. "> - Adept at cross-functional communication, including working with senior leadership and external partners. "> - Demonstrated analytical and critical thinking skills to support strategic decision-making. "> - Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). "> - Maintains discretion and professionalism, especially when working with confidential or sensitive information. "> - Skilled at managing multiple priorities in fast-paced, deadline-driven environments. "> - Passion for client service and innovation, with the ability to bridge technology and business needs effectively. "> Security Responsibility: "> - Abide by Mastercard's security policies and practices; "> - Ensure the confidentiality and integrity of the information being accessed; "> - Report any suspected information security violation or breach, and "> - Complete all periodic mandatory security trainings in accordance with guidelines.