Would you like to lead a team focused on increasing adoption of Amazon Web Services by developing accounts, segments and even countries with both start-ups and enterprise companies? Do you have the business savvy and the technical background necessary to help establish Amazon Web Services as a key technology provider? We have an exciting opportunity for a Head of Inside Sales. You will be responsible for building your own team of Inside Sales to help us further grow our business in Latin American in a set of 10 strategic accounts. You will also track all opportunities within the CRM database tool, enter call notes, and assign them out to the appropriate resource. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Key job responsibilities - Analyze and create market opportunities inside our top 10 customers; - Build and retain a world class inside sales team - Ensure all data is captured, tracked and qualified leads are entered into the CRM leads management system - Deliver information on programs, promotions and products. - Drive revenue and market share in a defined territory or industry vertical. - Meet or exceed quarterly revenue targets. - Develop and execute against a comprehensive account/territory plan. - Create & articulate compelling value propositions around AWS services. - Accelerate customer adoption. - Maintain a robust sales pipeline & reporting. - Posses the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures. - Develop case studies. - Develop long-term strategic relationships with key accounts. - Ensure customer satisfaction. - Expect moderate travels About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS +5 years of technology related sales, business development, or sales engineering/consulting experience. Proficiency in Portuguese and English. +5 years of experience in inside sales PREFERRED QUALIFICATIONS BA/BS degree required. Knowledgeable in Salesforce.com A technical background in engineering, computer science, or MIS a plus. Strong verbal and written communication skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers.