Convatec Bogota, D.C., Capital District, Colombia Service Desk Technician-1 Convatec Bogota, D.C., Capital District, Colombia 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. "Activities relating to technical guidance for planning, directing, and monitoring information systems operations. Prioritize and schedule computer operations and workflow so processing equipment and other IT resources are used to their full capacity. Analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity. Analyzes the results of workflow plans, monitors the operating system(s) and recommends changes to improve processing and utilization. Research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. Lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets. Liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations. Select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service. " Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. May require the following proficiency: Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems typically are not routine and require analysis to understand. Beware of scams online or from individuals claiming to represent Convatec A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address. If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com. Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law. Notice to Agency and Search Firm Representatives Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Already a Convatec employee? If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you! Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Convatec by 2x Sign in to set job alerts for “Service Desk Technician” roles. Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr