Hello, I hope your Well¡¡ My name is Johana Segura, recruiter. Join Our Team as a Technical Support Analyst! What You’ll Do: Provide IT support and troubleshooting over the phone and e-mail. Keep customers happy by resolving issues quickly and clearly. Work with our team to make sure everything runs smoothly! What Do We Offer: Location: 100% on site, Bogotá - Chapinero Schedule: Monday to Sunday, 8:00 AM – 6:00 PM EST Contract: Indefinite term Salary: COP 2,850,000 + Commissions up to 200,000 COP Benefits: Laika Membership + Netflix or Spotify (after 1 month) What We’re Looking For: C1 English skills. Technical or Technological Degree at related fields. At least 1 year of previous Helpdesk or IT Support experience. A positive attitude and great communication skills! Interested? Send us your resume and a voice message about your experience. Let’s get started! We can’t wait to hear from you!