Senior UX Researcher, Colombia or México (contractor and temporary position) We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 7,400 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. General Description: We are looking for a Senior UX Researcher with experience working in multicultural teams and fluency in English and Spanish. You will be part of the CI&T team in a contractor role for an expected duration of 3 months. This position requires extensive experience in user research and data analytics, with the ability to connect insights to strategic decisions. In this role, you will uncover user needs through research, collaborate with cross-functional teams to ensure our products meet user needs and business goals, and conduct usability studies. Responsibilities: Conduct qualitative research methods (e.g., user interviews, usability testing) to gather insights on user behaviors and preferences. Utilize quantitative research methods (e.g., surveys, analytics data) to analyze user interactions and trends, translating findings into actionable strategies. Present research findings and strategic recommendations to stakeholders clearly and compellingly. Work closely with product managers, designers, and stakeholders to integrate user insights into product strategies and roadmaps. Develop journey maps and experience frameworks to guide team efforts. Stay updated on industry trends, emerging technologies, and best practices in digital marketing and UX research. Promote a user-centered culture by communicating research findings effectively. Requirements: Strong experience in relevant industry work, guiding clients, projects, and teams. Bachelor’s degree in UX Design, Human-Computer Interaction, Psychology, or a related field. Demonstrated fluent Spanish skills and advanced English proficiency. Proficiency in testing tools (e.g., Maze) and repository tools (e.g., Notion). Ability to create impactful, well-structured presentation decks with storytelling skills. Desired Skills: Living or having lived in Mexico is a plus. Excellent analytical and critical thinking skills. Experience with data analysis and collaboration with data teams to analyze user behavior and trends. Familiarity with design and prototyping tools (e.g., Figma, Adobe XD, Sketch). Strong project management skills in UX research, capable of leading multiple initiatives. Effective communication of research results. Proficiency in all research tasks, including planning, evaluation, and iteration. Ability to collaborate effectively with stakeholders as a strategic partner. Experience with remote testing tools. Creative problem-solving skills and a positive attitude. Experience facilitating workshops to translate research into strategy. If interested, just apply. Good luck! #LI-JM2 Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diversity and inclusion, encouraging applications from underrepresented groups. #J-18808-Ljbffr