Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Chazey Partners - A QX Global Group Company B.A. in Psychology | Master in Management of Human Resources. Company Description Chazey Partners, a QX Global Group company, is a global management consulting and advisory firm led by practitioners. We specialize in Shared Services, Business Transformation, Intelligent Automation, and Business Process Outsourcing. Our clients include high-growth startups and Global organizations. With over 19 years of experience, we have successfully implemented service delivery solutions across multiple continents including North America, Latin America, Europe, the Middle East, Africa, Oceania, and Asia. Role Description We are looking for a Business Process Analyst to join our team in Bogotá, D.C. (Hybrid role). The Analyst will work with global clients to analyze, monitor, and improve operational processes, driving data-informed decisions and operational excellence. You will collaborate with Workforce Management, Service Operations, and Customer Service teams, supporting critical processes through data analysis, reporting, and continuous improvement initiatives. Key Responsibilities - Analyze service center operations and workforce performance in real-time. - Develop and maintain SQL queries to extract and manipulate data. - Create reports and dashboards using Excel, Tableau, and other analytics tools. - Monitor KPIs and SLAs, and recommend improvements for process efficiency. - Identify potential operational bottlenecks and propose solutions. - Support budget tracking and forecasting improvements. - Collaborate with outsourcing partners to ensure operational continuity. - Lead or support projects aimed at optimizing operational processes. Qualifications - 1-3 years of experience in data analysis, business processes, or operations. - Experience using tools such as SQL, Tableau or PowerBI - Advanced Excel - B2 or C1 English is A MUST - Solid understanding of Business Process Improvement and Business Analysis. - Excellent analytical, problem-solving, and strategic thinking skills. - Effective communication and interpersonal abilities. - Bachelor's degree in Business Administration, Management, Economics, Finance, or a related field. - Experience in Shared Services, Business Transformation, or Workforce Management is highly desirable. Seniority level - Seniority level Entry level Employment type - Employment type Full-time Job function - Job function Management and Manufacturing - Industries Business Consulting and Services Referrals increase your chances of interviewing at Chazey Partners - A QX Global Group Company by 2x Sign in to set job alerts for "Business Process Analyst" roles. Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 3 weeks ago Analyst- Business Transformation & Revenue Assurance.-R-250236 Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 21 hours ago Bogota, D.C., Capital District, Colombia 1 month ago Senior Business Process Improvement Analyst Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 18 hours ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 3 weeks ago HR Business Process Improvement Analyst SSC Bogota, D.C., Capital District, Colombia 5 days ago Bogota, D.C., Capital District, Colombia 6 days ago Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 2 months ago Bogota, D.C., Capital District, Colombia 19 hours ago 2978 ANALISTA PLANEACION FINANCIERA CORPORATIVA Bogota, D.C., Capital District, Colombia COP4,500,000.00-COP5,000,000.00 2 months ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 day ago Bogota, D.C., Capital District, Colombia 5 months ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 week ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr