We are Project Growth, a fast-paced company that helps U.S. businesses scale top-tier offshore talent across sales, marketing, and operations. Job Description - Overview About Scale Army is looking for a highly skilled and experienced Director of Operations to help us drive growth, streamline processes, and prepare for the next phase of expansion. In this role, you will be responsible for overseeing day-to-day operational oversight, managing teams in charge of recruiting ops, tracking operational metrics, AR/AP, and bookkeeping, as well as strategic financial leadership alongside a bookkeeping team and a fractional CFO. - Key Responsibilities - Oversee recruiting operations, driving process efficiency and alignment with account management. - Lead project management for process improvements, tool rollouts, and automation initiatives. - Develop, document, and improve internal processes across teams to support efficient, scalable growth. - Build and maintain business dashboards to track recruiting, financial, and operational KPIs. - Collaborate cross-functionally with Sales and Marketing to align on growth strategy, forecasting, and operational capacity. - Automate and streamline workflows using Zapier, HubSpot, ClickUp, and Slack. Requirements - 5-8 years of experience with at least 3 years in a B2B company where you managed an operations team, with at least 5 direct reports and 10 indirect reports. - At least 2 years of experience working in or touching finance. - Proficient in financial modeling and forecasting; expert-level in Google Sheets/Excel. - Tech-savvy — you've worked with HubSpot, ClickUp/Asana, Zapier, and similar tools. - A strategic thinker and hands-on doer — you see the big picture but aren't afraid to get into the weeds. - Excellent communicator who can present operational and financial insights clearly and concisely. - You've worked in recruiting/staffing, SaaS or B2B services. What We Offer - Fully remote, fast-paced, and innovative team. - Own both operations and finance in a growing, forward-thinking company. - Clear path to COO for the right person. - Autonomy to lead strategy, streamline systems, and make a real impact. - A collaborative, supportive culture where your leadership shapes our path. *[ ]: