Front Desk Associate A Front Desk Associate is the first point of contact between guests and the hotel, creating a memorable first impression by warmly welcoming all guests with courtesy and professionalism. - Greet and welcome guests upon arrival and departure, offering personalized service that reflects the excellence of the hotel. - Assist guests with luggage transport upon arrival and departure, coordinating with the bell staff to ensure prompt and efficient service. - Open the hotel doors for guests arriving and departing, ensuring the entrance area is clean and orderly. - Arrange transportation services for guests, including taxis, limousines, and shuttles, and assist with getting in and out of vehicles. - Monitor the entrance area to ensure only authorized individuals access the hotel, reporting any suspicious activity to security staff. - Provide detailed information on hotel services, schedules, local attractions, restaurants, and points of interest, anticipating and meeting guest needs. - Ensure a continuous, welcoming presence at the hotel entrance, ready to respond promptly to any guest requests. - Work closely with the front office, reception, and security teams to ensure a seamless guest experience.