We are looking for an experienced Lead Business Analyst with a solid background in the insurance sector to drive key digital transformation initiatives. In this role, you will work closely with internal and external teams to modernize and enhance customer-facing insurance portals. You will play a pivotal role in aligning business objectives with technical solutions, providing strategic support to leadership, and ensuring the successful execution of the product roadmap. Responsibilities Serve as a Product Owner proxy, collaborating with offshore development teams to clarify scope, priorities, and user requirements Work directly with senior stakeholders, including Directors and above, to capture, refine, and prioritize business objectives and features Define and refine business requirements, translating them into detailed technical specifications for digital insurance portals and related systems Partner with cross-functional teams to manage the backlog, plan sprints, and groom requirements Identify and address delivery challenges, escalating risks when necessary and coordinating with business and technology leads to resolve blockers Shape and guide the product vision and high-level requirements, ensuring alignment with business goals and delivery plans, while supporting the creation of documentation such as user stories, acceptance criteria, and business rules Ensure traceability between business needs and delivered features, validating that outcomes align with expectations Facilitate collaboration across multiple teams and vendors, ensuring consistency and clarity in deliverables Requirements A Bachelor's or Master's degree in Computer Science, Business, or a related field A minimum of 5 years of experience as a Business Analyst or Lead Analyst in digital transformation or customer portal initiatives At least 1 year of experience in a leadership or team management role Direct and recent experience in the insurance industry, such as Property & Casualty, Life, Health, or Specialty lines Strong familiarity with Agile methodologies, including a deep understanding of Product Owner responsibilities and best practices in the Software Development Lifecycle Proven experience working with offshore development teams, ensuring alignment across time zones and delivery teams Exceptional communication skills with a demonstrated ability to engage and influence senior stakeholders, including Directors and executives Strong facilitation skills, with the ability to lead workshops, strategic planning sessions, and cross-functional alignment meetings Fluency in English, both written and spoken, at a C1 level or higher We offer/Benefits - International projects with top brands - Work with global teams of highly skilled, diverse peers - Healthcare benefits - Employee financial programs - Paid time off and sick leave - Upskilling, reskilling and certification courses - Unlimited access to the LinkedIn Learning library and 22,000+ courses - Global career opportunities - Volunteer and community involvement opportunities - EPAM Employee Groups - Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn