JOB DESCRIPTION At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. What You Can Expect Cash Applications Specialist is responsible for processing payments for the department. This position will also be responsible for being able to see trends in payments, identifying patterns and contacting and escalate with collection team. Work closely with Customer Service and Sales Organization. Provide excellent customer service by responding to queries and resolving issues and disputes raised by customers and internal stakeholders. How You'll Create Impact Receive PaymentReceive and Apply Reverse Payment Receipt Credits Cards and returns checksReceive and Apply Credit CardsReceive and Apply Checks, ACHReceive and Apply Buyer Initiated PaymentPerform Automatic Cash ApplicationPerform Manual Review to Match Unapplied FundsRequest Remittance Advice from CustomerProvide Remittance AdviceReceive Remittance Advice and Store AppropriatelyPerform Cash Research for Unapplied FundsValidate Total Cash Applied Cash Research and Resolution of Unapplied Funds Receive Request for Cash ResearchInvestigate Cash ApplicationReach out to Customer to Identify Invoice and Request Additional InformationReceive Customer Response to Cash Research and ResolveUnapply and Assign to Correct CustomerNotify Requestor and Close Request for Cash Research Oversee Reconcile Bank to Cash perform by RTR Team Receive Daily Cash Receipt ReconciliationsPerform Daily Deposit ReconciliationsCheck if Differences ExistResolve DifferencesStore Bank Statements and Receipts Appropriately Invoice Adjustments (Write-Offs, Rounding Adjustments or Cash Movement Between Accounts) Receive Invoice Adjustment Request (Write-Off, Rounding Adjustments or Cash Movement)Check if the Request is for a Write-Off / Rounding AdjustmentCheck if Appropriate Approval is Included with Write-Off / Adjustment ListContact Appropriate Finance Manager(s) and Request Adjustment Approval and / or Additional DetailsCheck if GL Account(s) & Cost Centers are ConfirmedComplete Write-Off Against GL Account / Cost CenterNotify Requestor & Approver that Invoice Adjustment is CompletePerform Refund Processing (Credit Balances) Work towards established goals and meet metrics Provide cross-team and back-up support Ensure adherence to Finance and Compliance policies Support management with various projects, identification, development and implementation of continuous process and service improvement initiatives What Makes You Stand Out Excellent Customer Service skills Excellent Communication skills (oral and written) Excellent interpersonal and rapport-building skills, strong team-player Positive attitude, proactive and flexible. Good organization skills and problem solving skills. Good analytical skills Ability to follow instructions and procedures and work towards set goals Ability to work under pressure and deal with competing priorities Strong computer skills and good experience with Microsoft products (Outlook, Excel, Word) required Your Background Professional Degree in Finance or any related field 2 Years of relevant work experience or combination of work experience and advanced education. Preferred experience in accounts receivable and cash application Travel Expectations EOE/M/F/Vet/Disability