Company Description: We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 38 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Job Description: This is a job offering for an Inside Sales person who will sell to all NICE customers globally. We are looking for a talented and experienced Services Sales professional that can promote and drive maximum value with the NICE’s Value Realization Services (VRS) portfolio for existing and new customers across the various NICE regions. The NICE VRS offering helps customers keep the systems available and performing as expected. The SSE is the primary driver of sales relating specifically to this distinct service. The individual will be highly motivated, entrepreneurial, independent, and able to own the entire sales process from first contact through expansion and renewal. The NICE VRS portfolio includes: Education Services: Application Consulting, End user and Administration training Advanced Services: Developer Support Services, Special Customizations, Data Migration, Technical Consultancy Renewals: Value Realization Services renewal. Portfolio that includes: Managed Application Services, Managed Operation Services, APS/ NOC, Business Consulting Responsibilities: Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure. Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change. Develop a Go-To-Market (GTM) strategy for Services Sales Renewals and maintain Continuous (VRS) pipeline. Focus on services-only sales that drive customer value and success. Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely with the NICE product house. Work and offer proposed solutions and articulate their true value based upon customer’s strategy and directions. Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references, and analyst data. Provide accurate monthly forecasting. Become the Subject Matter Expert and act as a "go-to" person for the Americas sales team for VRS selling. Ensure on-going and continuous value to drive renewals of sold accounts. Sell to all VRS customers globally, in each region. Qualifications: Proficient and fluent English speaker. At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value). Proven experience in selling solutions and services to domestic, regional, and global accounts (high touch with VP / C Level experience). Excellent presentation skills and interpersonal relationship. Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities. Understanding current technologies and IT-related infrastructure and business challenges. Technical understanding of Services and Maintenance terminology, technology, and practices. High-level technical skills & fast learning curve of product & application. Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions. Build good working relationships and cooperation with the regional presales / sales organization. Education - Degree in business administration / technological domain. Additional Information: This is a hybrid position in Bogotá, Colombia. #J-18808-Ljbffr